Throughout the COVID-19 Pandemic and Stay at Home Orders, our team at Coastline Equity has been able to stay fully operational thanks to real-time data. In 2017, we made a commitment to only utilize web-based platforms across our portfolio. Today, we are able to monitor security systems from our home offices, we are able to communicate with tenants through online portals and our tenants can submit their payments online. During these uncertain times, using a cloud-based property management software that consolidates all of our data into one system is working to everyone's advantage.
1.) Instant Insights
One of the biggest benefits of a cloud-based system with real-time data is that you can access it from anywhere. And with our property managers now working from home, this has proven to be especially true. Having a mobile, all-in-one system gives Coastline Equity the ability to access the performance of our clients' properties from anywhere on any device. A mobile data system can also save time and make life easier, as we do not need to physically access our offices to gather pertinent data, reports, or ledgers.
2.) Making Strategic Decisions
When are team is not discussing rent relief with our tenants or securing our properties, we are using the available downtime to get a head start on revising our 2020 and 2021 business strategy and making plans for the future for our clients and properties under management. With our Innovative property management software we are drilling down into dashboards and charts with data visualizations, so we can make more strategic decisions. We are comparing performance across properties and regions, which is essential as some regions and product types are becoming more affected by COVID-19 than others.
3.) Keep Everyone in the Loop
With our property managers and owners working remotely, it’s important to stay connected and make sure everyone is on the same page. Along with providing instant performance insights, our real-time property management solution is also giving our team visibility into what’s going on at our properties on an individual level. From which units need emergency maintenance repairs to which units have lease renewals coming up, mobile technology is making it easier to maintain transparency and efficiency. Plus, because everything is online, we can quickly and easily share performance reports with key stakeholders, so everyone can stay up-to-date and weigh in on the decision-making.